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Job Information

Job Category:

Computer/Info Tech

Position Title:

Dir. of Information Technology

Position Description:

The Director of Information Technology is responsible for providing leadership, strategic planning and direction to the College for all aspects of technology. He or she manages the development, implementation and maintenance of telecommunications, information systems, data processing systems and procedures for the College including academic and administrative databases, network administration, security, applications programming and user support. Additionally, the DIT ensures a high level of service to faculty, students and staff and oversees ongoing system performance, reliability, availability and systems support.

Primary Duties and Responsibilities Directs staff and operations of the Office of Information Technology and Media Services. Supervises IT staff involved in applications programming, database management, network administration and user support services to meet the administrative, research and operational needs of the college. Formulates goals and objectives for IT department and staff. Oversees, identifies and coordinates resources to support IT initiatives. Develops IT policies and interprets/administers applicable policies, regulations and laws. Ensures optimum system performance and efficient computer utilizations; conduct system studies to evaluate electronic data processing needs; recommends the procurement of additional computer equipment by determining appropriate cost effective solutions. Analyzes user needs and establishes policies/procedures for modifying information systems; provides current information to users regarding systems procedures; participates in planning for future information needs. Manages the preparation and presentation of new applications or enhancements to departmental information systems. Manages IT staff hiring, work assignments, training, coaching, performance reviews, professional development, vacation schedules and corrective/disciplinary actions Prepares operational reports; provides analyses, progress reports, advises on adverse trends and makes appropriate assessments, recommendations or conclusions Serves as college's liaison to other higher education IT operations; establishes and maintains appropriate interface or exchange of data with existing or planned systems. Serves as college's liaison to professional organizations, consortiums, conferences and vendors. Prepares and monitors IT budget. Researches and recommends new technology that will improve services for students, faculty and staff. Works with executive management and senior management/directors to assist in program, service, statutory reporting and other needs. Serves on various college committees and taskforces including the Faculty Technology Committee. Works collaboratively with Institutional Marketing, Graduate Studies & Continuing Education, Academic Affairs, and faculty, on various initiatives, and in the maintenance and support of their operations. Assists faculty and Division Heads in applying technology in the classroom. Other duties as assigned.

QUALIFICATIONS Minimum of a Bachelor's degree in computer science, MIS or related field required. 7+ years experience managing IS services preferably in higher education. Experience with formulating program goals and objectives; implementing procedures; strategic planning, and evidence of progressively responsible administrative and management roles. Excellent communication and interpersonal skills with demonstrated ability to work as a team player. Proven ability to balance multiple, competing priorities and deadlines. Ability to use discretion and protect confidential information/data.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current information technology including voice and data communications, networks, applications, and desktop computer systems. Strong management skills. Excellent project leadership, problem-solving, conceptualization and presentation skills. Excellent interpersonal, communication, organizational and team-building skills. Results oriented, highly motivated and flexible. Demonstrated skill in providing excellent customer service and successfully managing customer relations. Ability to maintain an atmosphere of cooperation, sharing and tolerance. Must be able to anticipate and respond to administrative issues and maintain a sense of humor. Ability to maintain high ethical standards and comply with relevant policies and laws (Confidentiality policy, FERPA, etc.) Excellent time management skills to ensure that multiple, competing priorities and tasks will be handled and accomplished in a timely and accurate fashion. Calm, friendly, professional attitude and ability to work with others to meet deadlines. Knowledge of and willingness to stay current with IS and telecommunications practices and trends. Ability to effectively foster cooperation among key people, resources, technology and processes to achieve strategic objectives and goals. Ability to research opportunities and propose changes leading to innovation and improvement of IS services.

HOW TO APPLY Send a cover letter, resume, and contact information for 3 professional references via email only (Word or PDF attachments) to: Review of applications will begin immediately and continue until the position is filled.

Type of position:


Degree Requirement:



Computer and Information Science

Salary Range:

Application Deadline:


Employer Details:

Employer Name:

Marie Phillips, Director,Office of Human Resources


Elms College





291 Springfield Street







Phone Number:


Website: Website)

Springfield College 263 Alden Street, Springfield, MA 01109-3797 413.748.3000
Page updated on: 11/20/2007