Direct Service Advocate - Domestice Violence Services
Every other Saturday/Sunday 7a-3
A.A. or equivalent education or experience in a human service field.
One year of counseling and direct service experience and familiar with issues of violence against women.
Must have valid driver’s license, reliable vehicle and telephone.
Must be able to lift up to 40 lbs.
Duties and Responsibilities:
Answer hotline as needed
Conduct shelter screenings and intakes as needed
Provide crisis intervention as needed
Help residents become acquainted with shelter and other residents upon arrival
Provide counseling to resident upon arrival and as needed throughout their stay
Conduct groups as required with mothers and/or their children and submit programming logs for each group held
Assist with child care as needed
Prepares materials/resources for residents
Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
Monitor facility safety issues, including reporting/completion of maintenance problems and need for supplies
Monitor program donations and ensure closet areas are neat and organized
Ensures residents are following shelter schedule
Enforces shelter rules and guidelines
Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area
Assign and ensure completion of morning chores
Completes all required paperwork
Maintains client records
Ensures mothers supervise children
Prepares rooms for residents including washing, drying and putting away linen
Attends weekly staff meetings
Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
Performs other related duties as needed.
Location: Springfield Rate: $11.00/hour
Please e-mail resume/cover letter to: firstname.lastname@example.org
Type of position:
Kimberly L. Chatel, Human Resources Coordinator
YWCA of Western Massachusetts
One Clough Street