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Job Information

Job Category:

Human/Social Services

Position Title:

Direct Service Advocate - Domestice Violence Services

Position Description:

Every other Saturday/Sunday 7a-3 Qualifications:   A.A. or equivalent education or experience in a human service field. One year of counseling and direct service experience and familiar with issues of violence        against women. Must have valid driver’s license, reliable vehicle and telephone. Must be able to lift up to 40 lbs. Duties and Responsibilities:   Answer hotline as needed Conduct shelter screenings and intakes as needed Provide crisis intervention as needed Help residents become acquainted with shelter and other residents upon arrival Provide counseling to resident upon arrival and as needed throughout their stay Conduct groups as required with mothers and/or their children and submit programming logs for each group held Assist with child care as needed Prepares materials/resources for residents Responsible for maintenance and upkeep of the facility and property (including, but not limited to:  vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping) Monitor facility safety issues, including reporting/completion of maintenance problems and need for supplies Monitor program donations and ensure closet areas are neat and organized Ensures residents are following shelter schedule Enforces shelter rules and guidelines Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area Assign and ensure completion of morning chores Completes all required paperwork Maintains client records Ensures mothers supervise children Prepares rooms for residents including washing, drying and putting away linen Attends weekly staff meetings Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times. Performs other related duties as needed.  Location:  Springfield               Rate:  $11.00/hour Please e-mail resume/cover letter to:

Type of position:


Degree Requirement:


Salary Range:

Application Deadline:


Employer Details:

Employer Name:

Kimberly L. Chatel, Human Resources Coordinator


YWCA of Western Massachusetts





One Clough Street







Phone Number:


Website: Website)

Springfield College 263 Alden Street, Springfield, MA 01109-3797 413.748.3000
Page updated on: 11/20/2007