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Job Information

Job Category:

General Education

Position Title:

Grad Admissions & Student Services Counselor

Position Description:

The Graduate Admissions and Student Services Counselor will support the graduate admissions functions of recruitment, enrollment and student services. The incumbent will makes it possible for potential and existing graduate students to enter and experience their graduate programs in a welcoming and supportive campus environment while achieving their academic and professional goals.

ESSENTIAL JOB FUNCTIONS: -Assist the Director of Graduate Admissions in achieving application goals -Assist the Director of Graduate Admissions in achieving event planning goals -Assist the Director of Graduate Admissions in achieving enrollment goals -Support and participate in proactive graduate student recruitment activities and initiatives -Ensure quality and consistency in admissions processing for graduate applicants -Manage open house recruitment events, participate in off-campus recruitment activities -Ombudsperson for student issues complaints, petitions, or other requests for consideration -Develop programs to enhance student experiences (on and off campus), including activities, communications, on-line services, registration, thesis support, and graduation. -Contributing member of the Graduate Admissions Office as a resource for administrative and academic topics. -Provide academic advisement and counseling to graduate students as needed -Manage special projects designed to promote key strategic goals -Other responsibilities as assigned by the Director of Graduate Admissions and/or the Vice President for Enrollment Management.

QUALIFICATIONS: -Bachelor's degree required. -Required: 2-3 years of experience in recruitment in higher education. -Preferred: 1-2 years of experience in delivering student services. -The individual will demonstrate the ability to: work collegially, balance and prioritize assignments, manage projects, problem solve, work independently, accept constructive supervision, display initiative in program goal planning and achievement, work with a high level of accuracy with attention to detail, and experience in conflict resolution. -Ability to represent the College to the public in a professional and courteous demeanor. -Flexibility to work scheduled evenings, weekends and off campus events planned throughout the academic year.

WORK HOURS/SCHEDULE: The Graduate Admissions and Student Services Counselor is a full time, twelve (12) month, exempt position not limited to 35 hours per week. Normal office hours are 8:30 a.m. to 4:30 p.m. with non-paid lunch break, flexible to the needs of the department.

TO APPLY Qualified applicants must electronically submit a brief cover letter, current resume, and the contact information for three professional references (all saved as one document) via this online application:

Type of position:


Degree Requirement:




Salary Range:

Application Deadline:


Employer Details:

Employer Name:

Human Resources


American International College





1000 State Street, Career Services, Box 7A







Phone Number:


Website: Website)

Springfield College 263 Alden Street, Springfield, MA 01109-3797 413.748.3000
Page updated on: 11/20/2007