Domestic Violence Services Springfield
Bilingual Intake Worker
A.A. or equivalent education or experience in a human service field.
One year of direct service experience and familiar with issues of violence against women.
Must have valid driver’s license, reliable vehicle and telephone.
Must be able to lift up to 40 lbs.
Duties and Responsibilities:
Answer 24 hour Intake Line for Domestic Violence and Sexual Assault Services
Enters hotline statistics, intakes and other documents into computer database
Log-in to daily bed-update system and maintain bed tracking log
Conducts shelter and community-based intake
Maintains communication with shelter and community-based staff
Completes all required paperwork
Maintains client records
Attends staff meetings as required
Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
Assists with staffing shelter during crisis situations
Assists with possible childcare as needed
Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
Performs other related duties as needed.
Please e-mail resume/cover letter to: email@example.com
Location: Springfield Pay Rate: $11.00/hour
Type of position:
Human Services (UG)
Kimberly L. Chatel, Human Resources Coordinator
YWCA of Western Massachusetts
One Clough Street