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Job Information

Job Category:

Business/Finance


Position Title:

ASSISTANT DIRECTOR FOR COUNSELING/STAFF ASSISTANT


Position Description:

GENERAL STATEMENT OF DUTIES: The Assistant Director of Financial Aid for Counseling works under the supervision of the Associate Director of Financial Aid and is responsible for the day to day management of the customer service center dedicated to counseling students and their families on the financial aid application process, program eligibility, and alternative financing options. This position will provide confidential counseling via electronic mail, on the telephone, and at the walk-in customer service center.

The successful candidate will supervise staff and develop a comprehensive training program for support staff, student staff and summer HELP line staff to educate employees on all aspects of Financial Aid. The Assistant Director acts as a resource point person for all levels of customer service staff to effectively counsel current and prospective students.

QUALIFICATIONS: 1. Bachelor’s degree and two years of relevant experience in higher education administration are required. 2. The successful candidate must have proficient working knowledge of Microsoft Excel and Word 3. Excellent written and oral communication. 4. The ability to work with a diverse student body and staff. 5. Experience in Financial Aid is preferred.

Hiring Salary Range: $40,000 - $50,300 Normal Starting Salary: $40,100 - $45,200 PROFESSIONAL STAFF SALARY ADMINISTRATION PROGRAM POSITION LEVEL 26.

Send a letter of application, resume and the names and contact information of three references by January 18, 2013.

Send application materials to: Eva Zilinski, Search #R45317, 171 Whitmore Administration Building, University of Massachusetts, Amherst, MA 01003.


Type of position:

Full-Time


Degree Requirement:

BS


Majors:

All Majors


Salary Range:


Application Deadline:

01/18/2013


Employer Details:

Employer Name:

Employment Office

Company:

University of Massachusetts

Industry:

Education

Site/Department:

Address:

167 Whitmore Administration Building

City:

Amherst

State:

MA

Zip:

01003-8170

Phone Number:

Website:

http://www.umass.edu(Visit Website)


Springfield College 263 Alden Street, Springfield, MA 01109-3797 413.748.3000
Page updated on: 11/20/2007