Bilingual Community Support Worker
PROGRAM: Community Support
LOCATION: Norwich and Willimantic
ACCOUNTABLE AND RESPONSIBLE FOR THE FOLLOWING RESULTS
Direct Community Support/Case Management Functions
• Establishes rapport and working relationship with assigned clients/family.
• Develops and writes child centered, family focused client service plans in conjunction with client/family.
• Assesses in obtaining benefits, housing, treatment, legal services, medical services, education and employment, and recreational services.
• Demonstrates competency in age-related or specialty issues and developmental needs for each population served.
• Coordinates communication between all providers involved with client.
• Creates crisis plan for clients
• Meets regularly with each client to assess current status and progress.
• Formulates adequate discharge plans for all cases terminated from assigned caseload.
• Convenes team meetings including all providers for client/family to insure that everybody is following service plan.
Maintains Family and other Collateral Contacts to Ensure Quality, Client-Centered Services.
• Works as liaison between agency, DCF, hospitals, other community-based services, family members and significant others.
• Assists in linking client with community support systems and agencies.
• Advocates for clients’ rights and access to services.
• Provides overall care coordination and management
• Liaisons with clinical and community providers to ensure consistency of services provided.
Maintains Documentation and other Methods of Communication to Maintain Quality Services
• Compliant with recordkeeping requirements consistent with program and agency standards including the monitoring and charting of clients’ behavior and progress toward specific goals.
• Completes all required documentation and statistical reports related to client service in accordance with established agency procedure.
• Attends and participates in weekly staff meetings, case conference and supervision.
• Participates in case coordination meetings
• Completes objective measurement tools as required by funder.
Additional Duties and Responsibilities
• Develops and maintains involvement in an identified specialty area.
• Attends agency-sponsored in-services, outside workshops, conferences and meetings to facilitate continued professional growth.
• May perform other assignments and duties, as area needs require.
Provides community-based services. Frequent travel in community within 75 miles radius in all weather conditions.
• Bilingual (Spanish speaking) required.
• Possesses general knowledge of the principles and practices involved in delivering case management.
• Able to function independently in a range of settings on an outreach basis.
• Comprehends basic theory and concepts related to community services and treatment for children and adults.
• Ability to complete and tabulate objective measures.
• Demonstrates competency in age related or specialty issues and developmental needs for each population served.
• Knowledge and competence in cultural diversity.
Valid driver’s license required
EDUCATION, EXPERIENCE AND TRAINING:
Bachelor’s degree in related behavioral health field is required, with two years of experience in a mental health setting.
Apply online: http://www.chrhealth.org/careers/
Type of position:
Human Services (UG)
Michelle M. Boecher, Recruiter, Human Resources
Community Health Resources
995 Day Hill Road