Position Description:
| A fast growing and progressive community financial institution seeks an experienced full-time Operations Specialist to perform deposit operations and electronic payment functions. This is an excellent opportunity for the candidate who is energetic, confident, personable and goal-oriented. Communication and customer service skills are a must as he/she will be required to inter-act with customers and internal staff frequently.
Responsibilities include: - Ensuring all applicable deposit operation's daily functions are performed in accordance with the appropriate standards, including, but not limited to, exception item processing, insufficient item processing and bank-by-mail. - Processing ATM/debit card and ACH charge backs, error resolutions. - Processing wire transfer activity, responding to subpoenas, processing levies. - Maintaining ACH payroll origination, processing cash letter adjustments. - Maintaining current knowledge of applicable banking regulations and industry best practices. Experience necessary: - At least three years bank or credit union operations experience or equivalent. - Strong analytical and problem solving skills. - Strong computer (MS Office), math and data entry skills. - Detailed knowledge of ACH rules and electronic payment guidelines.
Competitive salary and benefits package offered. Please submit resumes and salary requirements to: James Wolohan, Holyoke Credit Union, 490 Westfield Road, Holyoke, MA 01040. By email, jayw@holyokecu.com or by fax to 413-533-3810.
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